“Hi, I’m Donna and I’d like to tell you about some of the ways that United Response have made a difference to my mental health.

One of my support workers helped me dress better in public. I used to wear such old clothes that lacked shape and fashion. The clothes that I used to wear had no style. I felt proud 😁 with new clothes and gained more confidence and motivation to walk around on the streets.

I felt proud 😁 with new sense of accomplishment in the fashionable clothes 👚. I appreciated the guidance of support workers. The guidance was not forced, but out of kindness. It was not nice when people looked at me oddly and moved away because of old worn-out clothing. 

Our Life Stories

Two members of staff support me in the Our Life Stories project. They guided me in what to say and do in the interview. I was nervous at first about the interviews. As I got into it went smoothly.

The first lady I interviewed was calming but also nervous 😟. It was challenging but manageable. The second lady had autism. One of the support staff pushed me to go ahead, even though I am stumbling with my words.

They help guide me to be independent. They help me with daily task such as bills ✉️ and answering phone calls 📞. Some support me in other activities. 

I used to stay in the house and push myself to do more activities. Before I come to United Response, I struggle with mental health a lot and now I can manage it better.  When you support someone who has mental health needs, the actions might seem small but it’s helping them walk towards the light 🌕 of better mental health.”

  • We are currently recruiting support staff in locations across England and South Wales, to make a difference like this in other people’s lives. To find out more about what a career as a support worker is like, please visit our careers site.